THE PADEL ERA
FREE NEXT-DAY UK DELIVERY ON ORDERS £75+ BEFORE 4PM

Terms & Conditions

Welcome to The Padel Era. By accessing or purchasing from our website (www.thepadelera.co.uk), you agree to the terms outlined below. Please read them carefully before placing an order.

1. General Information

The Padel Era is an online retailer based in Northern Ireland supplying padel rackets, balls and accessories across Northern Ireland, Ireland and the UK.

Our contact email is thepadelera@gmail.com.

2. Ordering

All orders are subject to availability and confirmation of the order price. Once an order is placed, you will receive an email confirming receipt. This does not constitute acceptance of your order. A contract is formed once your payment has been processed and your items have been dispatched.

3. Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable. Payment is securely processed through Square. We reserve the right to update prices or correct errors without prior notice.

4. Delivery

We aim to dispatch orders promptly. Delivery times may vary depending on your location and courier availability. We currently deliver across Northern Ireland, the Republic of Ireland, and the UK. Tracking details will be provided where available.

5. Returns & Refunds

If you are not fully satisfied with your purchase, you may return unused items within 30 days of delivery for a refund or exchange. Items must be in their original packaging and unused condition. Customers are responsible for return postage unless the item is faulty.

6. Product Information

We make every effort to ensure that product descriptions and images are accurate. However, variations may occur due to supplier updates or screen display differences. These variations do not constitute product faults.

7. Liability

The Padel Era will not be liable for any indirect or consequential loss arising from the use of products purchased from our store. This does not affect your statutory rights under UK consumer law.

8. Privacy

We value your privacy and handle your personal information in accordance with our Privacy Policy.

9. Changes to These Terms

We may update these Terms & Conditions periodically. Updates will be posted on this page with the latest revision date.

10. Contact

If you have any questions about these Terms & Conditions, please contact us at thepadelera@gmail.com.