Privacy Policy

Your privacy matters to us. This Privacy Policy explains how The Padel Era collects, uses, and protects your personal data when you visit our website or make a purchase.

1. Information We Collect

• Personal details: such as your name, email address, phone number and delivery address when placing an order or contacting us.
• Payment information: processed securely by Square, we never store full card details.
• Website usage data: collected through analytics tools (such as Google Analytics) to help us improve performance and user experience.

2. How We Use Your Information

• To process and fulfil your orders.
• To communicate order updates or respond to queries.
• To improve our website and product range.
• To comply with legal and tax obligations.

3. Data Storage & Security

Your personal data is stored securely and only for as long as necessary. We use industry-standard encryption and limited access controls. Payment data is handled exclusively through Square, a PCI-compliant payment provider.

4. Cookies

We use essential cookies to enable site functionality and analytics cookies to help improve performance. You can adjust your cookie settings in your browser at any time.

5. Your Rights

Under the UK GDPR, you have the right to access, update, or delete your personal data. To make a request, email thepadelera@gmail.com.

6. Sharing Information

We do not sell or rent personal data. We may share data only with service providers who help us operate (for example, couriers or payment processors) under strict data protection agreements.

7. Updates to This Policy

We may revise this Privacy Policy occasionally to reflect changes in regulation or our services. Updates will appear on this page with the date of the latest revision.

8. Contact

If you have any questions about this Privacy Policy or your data, please contact us at thepadelera@gmail.com.